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Frequently Asked Questions
Still have questions? These should help.
🔍 What is an Identity Graph?
🎯 What can I do with these audiences?
💳 What are Audience Credits?
📂 What are Audience Request Credits?
🔐 What is a Credit?
🔄 Do credits expire?
🧩 What are Activation Data Points?
🚀 What if I exceed my plan’s credit limits?
💼 Are there any activation or setup fees?
🧠 How do I know what attributes I can use to build my list?
📁 What format do I get my leads in?
🤔 What if I don’t know how to use my custom audience?
📈 Do you have larger plans?
❌ What is your Cancellation & Refund Policy?
⚙️ Can I use this data with my CRM or autoresponder?
⚖️ Is cold email legal?
🔎 What makes your data different from ZoomInfo or Apollo?
📦 Do I get to keep the data forever?
🆚 What’s the difference between Managed Campaigns and Self-Service?
🧬 Is your data B2B, B2C, or both?
📥 Can I re-download my audience later?